Privacy Policy

At Rooted, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or booking our services.

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1. Information We Collect

When you visit our website, book a session, or contact us, we may collect the following information:

• Your name and surname

• Email address

• Phone number

• Booking or appointment information

• Any information you choose to share through contact forms or messages

This information is collected only to provide our services and communicate with you.

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2. How We Use Your Information

The information we collect may be used to:

• Schedule and manage appointments

• Respond to enquiries or messages

• Provide updates about services or bookings

• Improve our website and services

• Maintain client records where necessary

Your information will only be used for legitimate business purposes related to Rooted.

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3. Protection of Your Information

Rooted takes reasonable steps to protect your personal information and keep it secure. Your information will not be sold, rented, or shared with third parties unless required by law or necessary to provide services.

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4. Confidentiality

Any personal information shared during sessions, consultations, or communications will be treated with care and confidentiality. Rooted aims to provide a safe and respectful environment for all clients.

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5. Cookies and Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site. This helps improve the user experience. Cookies do not collect sensitive personal information.

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6. Your Rights

In accordance with the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:

• Request access to your personal information

• Request corrections to your information

• Request deletion of your information where appropriate

Requests can be made by contacting us directly.

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7. Changes to This Privacy Policy

Rooted may update this Privacy Policy from time to time. Any changes will be posted on this page.