Terms & Conditions

Terms & Conditions 

1. About Rooted

Rooted is a wellness and therapy space dedicated to supporting emotional healing, personal growth, and holistic wellbeing. The services offered may include counselling support, healing sessions, workshops, and wellness products.

All information provided on this website is for informational purposes only and is not intended to replace professional medical or psychological advice.

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2. Use of This Website

By using this website, you agree to:

• Use the website for lawful purposes only

• Not misuse or attempt to interfere with the website functionality

• Provide accurate information when booking services or making enquiries

Rooted reserves the right to refuse service if the website or services are used inappropriately.

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3. Bookings & Appointments

Appointments can be made through the website, social media, or direct contact.

• All sessions must be booked in advance.

• Clients are responsible for arriving on time for their appointment.

• Late arrivals may result in a shortened session.

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4. Cancellation Policy

To respect both the practitioner’s time and other clients:

• Cancellations must be made at least 24 hours before the scheduled appointment.

• Late cancellations or missed appointments may be charged the full session fee.

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5. Payments

Payment for services may be required:

• At the time of booking, or

• Immediately after the session.

Rooted reserves the right to update pricing at any time.

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6. Health & Personal Responsibility

Clients acknowledge that:

• Wellness or therapy sessions support personal wellbeing but are not a substitute for medical treatment.

• Clients remain responsible for their own health decisions.

If you have serious medical or psychological concerns, please consult a qualified healthcare professional.

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7. Privacy

Rooted respects your privacy. Personal information collected through bookings or enquiries will only be used for communication and service purposes and will not be shared without consent unless required by law.

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8. Intellectual Property

All content on this website, including images, branding, and written material, belongs to Rooted and may not be copied, reproduced, or distributed without permission.

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9. Changes to Terms

Rooted may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of any updates.